Privacy Policy

1. Introduction

OneMenu respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you use our website and services.

2. Information We Collect

We may collect:

3. How We Use Information

We use information to:

• Provide and improve the Services
• Process subscriptions and payments
• Manage customer accounts
• Deliver customer support
• Communicate updates and product information
• Maintain security and prevent misuse

4. Google Business Profile Data

If you choose to connect your Google Business Profile, OneMenu requests the Google account permission described as “Manage your Business Profile listings” (the business.manage scope). This connection is entirely optional and every other feature of OneMenu works without it.

We use this access for two purposes only:

• To retrieve the list of business locations you manage, so you can choose which listing a venue should be linked to
• To publish the food menu content you have created in OneMenu to that listing

OneMenu does not read, modify or delete your reviews, posts, photos, opening hours, messages or any other part of your Google Business Profile.

We store the access and refresh tokens Google issues, together with the identifier of the location you selected. Tokens are stored solely to maintain the connection on your behalf and are never shared with third parties or used for advertising, profiling, or any purpose unrelated to publishing your menu.

You can disconnect your Google account from OneMenu at any time from the Google Business page inside the app. Disconnecting immediately revokes our stored tokens. You may also revoke access directly at myaccount.google.com/permissions.

OneMenu's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

5. AI Features

Where AI-assisted features are used, content submitted may be processed by trusted third-party AI providers to generate outputs and improve functionality.

We take reasonable steps to ensure such providers maintain appropriate privacy and security standards.

6. Disclosure of Information

We may share information with:

• Service providers
• Hosting providers
• Payment processors
• Analytics providers
• Integration partners

We do not sell personal information.

7. Data Security

We implement reasonable technical and organisational measures to protect information from unauthorised access, disclosure or loss.

However, no internet transmission or storage system is completely secure.

8. Data Retention

We retain information only as long as reasonably necessary to provide the Services and comply with legal obligations.

9. Cookies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyse website traffic
• Remember preferences

Users may manage cookie settings through their browser.

10. Access and Correction

You may request access to, correction of, or deletion of your personal information by contacting us.

11. International Transfers

Information may be stored or processed outside Australia by trusted service providers.

We take reasonable steps to ensure appropriate safeguards are in place.

12. Changes to this Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on our website.

13. Contact

OneMenu

Email: hello@getonemenu.com